Christian Grönroos : Palvelujen johtaminen ja markkinointi
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SKU
P-PALV-8CB647

Palvelujen johtaminen ja markkinointi explores the core role of service logic and customer relationships in creating successful modern businesses. Christian Grönroos presents updated insights into transforming companies into service-focused organizations.
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Author | Christian Grönroos |
Coauthors | Maarit Tillman |
Co-authors | Translated by: Maarit Tillman |
Title | Palvelujen johtaminen ja markkinointi |
SKU | P-PALV-8CB647 |