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Frederick F. Reichheld : The loyalty effect : the hidden force behind growth, profits, and lasting value

Name: Frederick F. Reichheld : The loyalty effect : the hidden force behind growth, profits, and lasting value
SKU: P-THE--2550EB

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Categories	Nonfiction > Economics, Business administration, Media, Communications Economics, Business administration, Media, Communications > Other business administration
Author	Frederick F. Reichheld
Coauthors	Thomas Teal
Title	The loyalty effect : the hidden force behind growth, profits, and lasting value
Keywords	asiakkaat, asiakastyytyväisyys, tyytyväisyys, työtyytyväisyys, asiakkuus, lojaalius, asiakasuskollisuus

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