Jeffrey H. Gitomer : Customer Satisfaction is Worthless, Customer Loyalty is Priceless - How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
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SKU
P-CUST-DD015A
Offers strategies for turning customer satisfaction into customer loyalty, emphasizing the importance of word-of-mouth advertising
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| Author | Jeffrey H. Gitomer |
| Title | Customer Satisfaction is Worthless, Customer Loyalty is Priceless - How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know |
| SKU | P-CUST-DD015A |