Leonard L. Berry : Discovering the soul of service : Nine drivers of sustainable business success
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SKU
P-DISC-9C8082
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| Author | Leonard L. Berry |
| Title | Discovering the soul of service : Nine drivers of sustainable business success |
| SKU | P-DISC-9C8082 |
| Keywords | menestyminen, palveluyritykset, asiakkaat, palvelut, laatu, arvot, asiakaspalvelu, brändit, management, quality, service, Customers, values, Brands, Success, customer service, Customer services, Service industries |