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Leonardo Inghilleri : Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

Name: Leonardo Inghilleri : Exceptional service, exceptional profit : the secrets of building a five-star customer service organization
SKU: P-EXCE-6F35F3
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Paljasta menestyvien palveluyritysten salaisuudet ja opi, kuinka erinomainen asiakaspalvelu voi rakentaa vahvan asiakasuskollisuuden.

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Categories	Nonfiction > Economics, Business administration, Media, Communications Economics, Business administration, Media, Communications > Other business administration
Author	Leonardo Inghilleri
Coauthors	Micah Solomon
Title	Exceptional service, exceptional profit : the secrets of building a five-star customer service organization
SKU	P-EXCE-6F35F3
Keywords	asiakastyytyväisyys, viestintä, asiakaspalvelu, kielenkäyttö, Consumer Satisfaction, asiakasuskollisuus, Customer services, Customer loyalty