Leonardo Inghilleri : Exceptional service, exceptional profit : the secrets of building a five-star customer service organization
€9.50
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SKU
P-EXCE-6F35F3
| Categories | |
|---|---|
| Author | Leonardo Inghilleri |
| Coauthors | Micah Solomon |
| Title | Exceptional service, exceptional profit : the secrets of building a five-star customer service organization |
| SKU | P-EXCE-6F35F3 |
| Keywords | asiakastyytyväisyys, viestintä, asiakaspalvelu, kielenkäyttö, Consumer Satisfaction, asiakasuskollisuus, Customer services, Customer loyalty |