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Paul Greenberg : CRM at the Speed of Light, Fourth Edition : Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

Name: Paul Greenberg : CRM at the Speed of Light, Fourth Edition : Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers
SKU: P-CRM--F21219
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Paul Greenbergin teos tarjoaa kattavan katsauksen siihen, miten sosiaalinen media ja CRM 2.0-strategiat muuttavat asiakassuhteiden hallintaa nopeasti digitalisoituvassa liiketoimintaympäristössä.

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Categories	Nonfiction > Economics, Business administration, Media, Communications Economics, Business administration, Media, Communications > Other business administration
Author	Paul Greenberg
Title	CRM at the Speed of Light, Fourth Edition : Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers
SKU	P-CRM--F21219