William Ury & Roger Fisher ym. : Getting to Yes - Negotiating an Agreement Without Giving in

The world's bestselling guide to negotiation.Getting to Yes has been in print for over thirty years, and in that time has helped millions of people secure win-win agreements both at work and in their private lives. Including principles such as:Don't bargain over positionsSeparate the people from the problem andInsist on objective criteriaGetting to Yes simplifies the whole negotation process, offering a highly effective framework that will ensure success.